The Ritz-Carlton Vail exceeded our expectations from the moment we arrived until the moment we departed. The staff were very friendly and attentive, calling us by name during chance encounters around the property. The mountain views were breathtaking as we peered from our windows and balconies. The pool and hot tubs were available and many guests seemed to enjoy them even in 20 degree weather. Our 3-bedroom residence included 4 baths, a full kitchen, dining room, living room, laundry room, and a gas fireplace. The bedding was pure comfort. The Ritz-Carlton Vail staff thought of every detail. The bathroom floors were heated. Even the seats outside to await transportation were heated and covered with heat lamps. If groceries or dinner were delivered while we were out of our residence, the staff brought it up and put it away for us. A Ritz-Carlton shuttle was available to transport guests to Vail Village or ski lifts although each were within walking distance. There was live music nightly in the lounge as well as a bar on-site. Our concierge contacted us immediately upon confirming our reservation to help plan our itinerary. She even provided a Christmas tree and garland at our request and it was ready for our arrival. She also assisted in planning my daughter’s birthday party from decorating with balloons and a banner to ordering a cake from a local bakery. Masks were required at all times on property. Social distancing was enforced. We felt safe and comfortable at this luxurious property.
Breakfast on Christmas morning 
